
Route automatically connects to everything you’ve ordered from all your favorite retailers while allowing you to visually track your packages, anytime, anywhere. Add Route Package Protection at checkout and unlock full package protection and seamless resolution for order issues.

Is Route a licensed insurance company?
Yes. Route is a licensed insurance company with the biggest name in shipping insurance as its partner, Lloyds of London.
Is Route shipping insurance refundable?
No. The shipping insurance premium is not refundable.
How to track my order via Route?
You can view your deliveries in the Route mobile app to get a real-time view of where all of your packages are. On the MAP screen, you can swipe through cards or zoom into the map to see where packages are in-transit. Tap on a card to open up the Order Details page. You can also see a list view of all your packages on the Orders screen. From there, you can tap on orders to see the order details which will provide info about where your order is in transit.
What if my order never arrives, is stolen or arrives damaged?No features available.
UniWigs offers free US shipping and worldwide shipping on orders over $200. Please note that a $60 fee applies to shipping in remote areas.
| Shipping Address | Shipping Time * | Shipping Fee |
|---|---|---|
| US Ground | 3-10 Business days | $17 (Free with your purchase over $200) |
| International | 5-15 Business days | $29.89 (Free with your purchase over $200) |
| REMOTE | Depends on the actual shipping address | $60 |
*Shipping time may vary due to unexpected factors like adverse weather, public holidays, or other unforeseen events. We appreciate your understanding for any inconvenience caused.
We ship Monday through Friday, excluding weekends and holidays. Once your order ships, you will receive a confirmation email with the tracking link. Please allow up to 48 hours for the tracking information to update.
VIEW MOREAt UniWigs, your satisfaction is our top priority. If you're not completely happy with your purchase, you may return eligible items within 15 days of delivery. Simply submit a return request within 15 days, and provide tracking within 21 days.
You can modify or cancel your order anytime before it is marked as “shipped.”
Read Full Return PolicySince 2012, UniWigs has been dedicated to helping you feel confident and beautiful with high-quality, stylish wigs and hair toppers. Visit our showroom for a personalized styling session—touch, try, and transform your look today!
30 Waterworks Way, Irvine, CA 92618
[email protected]