Please be aware that your order will not be eligible for return or exchange if you ordered UniWigs Cut Services.
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Processing time does not include delivery time
If you're interested in one of our list colorful human hair wigs but it didn't come with a color/hair length/denisty/cap type that you'd prefer, you may need a custom order! Simply choose your dream color, length and density, we will make the one for you!
It usually takes us 6-8 weeks to make, cut and style (we add the beautiful wave by a curling iron, so the waves are not permanent). We will send photos of the custom wig once she is finished.
Please kindly note that all custom orders cannot be exchanged or returned. Please check our full custom order policy out here https://www.uniwigs.com/content/155-custom-product-policy
Our colorful human hair wigs last up to 6 months with proper care. To achieve this beautiful vivid colorful color, the human hair has been bleached & dyed and processed several times during production, so the vivid colored human hair wigs have shorter lifespan compared to other non-vivid-colored human hair wigs, even if they’re all made of the-same-quality remy human hair.
** We have made every effort to display as accurately as possible the colors and images/videos of the products we carry and that appear on the website, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that what you see accurately portrays the color of the actual wig.
PLEASE DO NOT ALTER THE LACE BEFORE YOU DECIDE TO KEEP THE ITEM(S). Once the lace is altered in any way, the item cannot be exchanged or returned. There will be NO exceptions.
UniWigs offers free US shipping on orders over $129 and free worldwide shipping on orders over $200.
Transportation Time Only
US Ground 5-10 Business days $17 (Free with your purchase over $129) International 10-15 Business days $29.89 (Free with your purchase over $200)
Customer satisfaction is at the top of our list here at UniWigs. To better our customer shopping experience, we have refined our return and exchange policies. If you are not satisfied with your purchase, you can return it for up to 30 days after delivery if they are eligible products and remain in their original packaging.
You can cancel the order as long as your order status is not set to “shipped”. However, all the cancellations will be subject to a 10% handling fee. Please be sure to contact our customer representative if you want to cancel your order.
Product details of your order may only be modified within 24 business hours from being placed as long as your order status is not set to “shipped.” Please be noted that we cannot change the product specifications of your order after 24 business hours from being placed.